RETURNS AND REFUNDS
How We Do It
We will gladly accept the return of products that are defective for 14 days from the date you received it. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date you received it. We will also accept merchandise that was not to your liking or did not fit providing it is received within 14 days from the date you received it.
* All exchanges are for store credit only. We do not issue refunds. Items must be returned in the original condition without wear, tear or washing.
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* We do not pay for return postage for items returned back to us unless we sent you the wrong item or it was damaged.
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Please contact us at norrislakegear@gmail.com. We will send you instructions on how to initiate a return. All returns or exchanges must be initiated within 14 days of receiving item.
SHIPPING AND DELIVERY
How It Works
We ship all orders vis USPS First Class or Priority Mail. We may split shipments unless noted in the listing. If you ordered a pre-order item and a regular listed item, we will ship all items together if possible, if not you will receive separate shipments from multiple warehouses. If you have a special request for shipping arrangements, please contact us at norrislakegear@gmail.com
